The first Wednesday of the month from 4:00PM-7:00PM and the third Tuesday of the month from 10:00AM-2:00PM.
The third Tuesday of every month from 11:30AM-2:30PM.
The third Monday of every month from 9:30AM-12:00PM.
The District Department of Transportation (DDOT) manages DC’s transportation infrastructure, projects, traffic, and public space. Key functions include project planning/construction, and traffic/safety management.
Below are additional resources and information about their services.
The Metropolitan Police Department (MPD) is the primary law enforcement agency for the District of Columbia.
Below are additional resources and information about their services.
The DC Department of Buildings (DOB) regulates construction, handles permits, conducts inspections (building, housing, vacant property), enforces codes, and ensures safety for residents, businesses, and visitors.
Below are additional resources and information about their services.
The Department of Housing and Community Development (DHCD) focuses on preserving affordable housing, increasing homeownership, and revitalizing neighborhoods.
Below are additional resources and information about their services.
The DC Department of Energy and Environment (DOEE) is the District’s primary agency for environmental protection, energy policy, and sustainability.
Below are additional resources and information about their services.
The District of Columbia Housing Authority (DCHA) provides affordable housing and rental assistance (like vouchers) to low-to-moderate income residents, managing public housing properties.
Below are additional resources and information about their services.
This government agency helps solves disputes between tenants and between landlords and tenants.
Get in touch with a Case Management Specialist by calling their intake line.
Please call: 202-719-6560
The DC Department of General Services (DGS) builds, maintains, and manages the District of Columbia’s vast real estate portfolio (schools, government buildings, parks, etc.)
Below are additional resources and information about their services.
Have a complaint about a business or a landlord?
For example, no running water or air conditioning/heat, job discrimination, bad working conditions.
Please call (202) 442-9828
The DC Department of Parks and Recreation (DPR) manages the District’s parks, recreation centers, pools, and sports fields. They provide programming for all ages and manage permits for events.
The Office of the Deputy Mayor for Planning and Economic Development (DMPED) assists the Mayor in the coordination, planning, supervision, and execution of economic development efforts in the District.
The DC Department of Employment Services (DOES) is the District’s main agency for workforce development, connecting residents to jobs, training, and support.
Below are additional resources and information about their services.
The Department of Public Works (DPW) manages trash collection, sanitation efforts (snow removal, illegal dumping, leaf collection, etc.), and parking enforcement.
If you are experiencing delays, issues, or need to report an incident, please first submit a 311 ticket.
Below are additional resources and information about their services.
Submitting 311 tickets for issues is very important and helpful to both our office and our government partners. If there is a 311 request that pertains to your issue, you must submit a ticket.
Follow this link to report on various issues, from illegal dumping to mowing services to tree inspection and parking enforcement.
Please see below for a list of free legal assistance and representation.
As of June 29, 2025, Metro has launched their new bus routes and service times. Please see below for various links that will help you navigate these changes.
If you have questions, concerns, or comments, please reach out to Metro’s Customer Service: 202-637-7000
Please see below for various resources for senior citizens.
Please see below for resources and information for youth and students.
Please see below for resources and information for parents and families.
Please see below for resources and information for returning citizens.
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